End-to-End Comprehensive Services
Success is the Blueprint of our Business Model
Alphanumeric helps life science companies remove the friction from patient, healthcare professional, and employee communications with a complete suite of tools.
Customer Communication Hubs
Triage incoming calls with ease, deliver medical information optimally and maintain compliance with Alphanumeric full-service contact and call center support services.
- Medical Information/Fulfillment
- Consumer Medical Information Center
- Vaccines Service Center
- Clinical Support Help Desk
- Customer Response Center
- and more!
Technical Services
Unlock flexibility with custom integrations for your systems and powerful, robust APIs and ETLs to harness all of your data and transform experiences. Services include:
- Learning and Development
- Medical Communications
- External Expert Engagement
- Technical Writing
- Pharmacovigilance
- Business Continuity Planning
- Workforce Management
- and more!
Complete Digital Transformation
- Cloud-based Solutions
- Bot2Agent Support Tactics
- Triage Support
- Digital Media
- Conversational AI
- Omnichannel Strategy Implementation
- Patient Engagement
- and more!
Learn From Subject Matter Experts
Browse our glossary of terms for more context on life science challenges and their solutions.
“We needed a quick way of returning accurate search results back to the HCPs. And with Alphanumeric, that’s what we were able to achieve.”
Partnering with Experts Enhances Customer Journeys
AI Solutions Transformed HCP Experiences
Omnichannel AI Solutions Drive Search Success
Contact Centers Became Revenue Generators
Provide Access, Affordability, Treatment and Support with Ease